Resolving Conflict at Work
Posted September 2nd, 2008 by admin
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Resolving conflict at work can be one of the trickiest business situations to navigate. But if you don't nip an escalating situation in the bud, it could be too late. Today, we'll troubleshoot some common issues at the office.
1.Your boss is an idiot. Everyone has had this thought at one point or another, but sometimes, it's really true. No matter how bad your boss is, however, he or she is still your boss. Do what you can to cover yourself, but avoid speaking negatively about your supervisor at all costs. It's fine to be blunt and honest - but you can do that without making it personal. Instead of badmouthing the boss, explain situations to outsiders with neutral, non-accusatory statements. Remember that you'll likely have to deal with your boss for a relatively long time period, and you may rely on him or her as a reference one day. Try not to burn any bridges - no matter how much of a jerk they are!
2.Colleague competition. Don't let this common workplace dilemma get you down. A little healthy competition is definitely a positive thing, but it can quickly get out of control. Keep yourself in check by asking yourself whether you are doing something for the good of your work or just to one-up a peer. Try to make it all about the business, not personality conflicts. Regardless of your colleague's attitude, conduct yourself professionally at all times - you never know who's watching or what will happen.
3.Personal property. Whether it's the way no one replenishes the paper towel rack or the fact that someone took your sandwich, personal property, kitchen areas, and desk space can become a touchy subject at almost any office. The trouble typically leads to passive-aggressiveness instead of a productive conversation about how to resolve the issue. Instead of letting your anger fester that someone drank the last of your sodas, talk to the person or people involved and let them know how you feel. Resolving conflicts as they arise will make everyone happier in the long run.
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